ServiceStatusRemarks
Snellius

UP AND RUNNING

  • The maintenance of Tuesday, July 29 (8:00) until Thursday, July 31 (17:00) has been finalized. We're still troubleshooting the A100 GPU nodes before we'll release them. Please check back here for the latest updates.
  • For non-critical issues, please visit Snellius known issues
OSSC

PLANNED MAINTENANCE


Data Archive

UP AND RUNNING


Users of the Archive may still experience delays in response times following the recent migration. We’ve taken steps to address the underlying causes and continue to work on improvements. We sincerely apologize for the inconvenience and appreciate your patience.

If you’re still experiencing delays or issues retrieving files, please test again and let us know via the Service Desk.

Data Archive Software Migration: the Data Archive file management system was updated to a new software stack between May 12th – 16th. Please see our Migration Page for details. 

Previous downtimes:

  • Tuesday, July 29th, from 9:30 to 10:30 (unplanned maintenance on library)
  • Friday, July 18th, from 14:00 to 15:30 (service node upgrade)
  • Wednesday July 16th, from 08:00 to 18:00 (planned maintenance)
  • Tuesday June 17th 2025, from 09:00 to 11:45 (planned maintenance)
Data Repository

UP AND RUNNING

Users of the Repository may experience delays in response times following a recent migration. We are actively working on solving the underlying issues. We sincerely apologize and thank you for your patience. Let us know via the service desk if you are experiencing issues or need support.

Persistent Identifiers (PIDs)

UP AND RUNNING


Research Drive - Old docs

UP AND RUNNING

We are currently experiencing issues with WebDav uploads timing out.
B2SAFE

UP AND RUNNING


Grid

UP AND RUNNING

National e-Infrastructure Grid Downtimes

Grid Storage

FILE STAGING ISSUES

National e-Infrastructure Grid Downtimes

01 July 2025 - Please note there are some issues with staging files, we are investigating the issue

Object Store

UP AND RUNNING


Data Processing - Spider

UP AND RUNNING

See Spider Service Notices

22 July 2025 - Unplanned network file system maintenance due to a misbehaving management server in our storage cluster. What you can expect: Some jobs may fail due losing connection to the storage cluster

Research Cloud

UP AND RUNNING

See Service Notices

HPC Cloud

UP AND RUNNING

See Service Notices

SURFdrive

UP AND RUNNING

Wednesday January 29, 2025, 11:25: Service was temporarily unavailable. Interruption was caused by an internal hardware malfunction and has been solved.
SOIL Cluster

UP AND RUNNING


iRODS Hosting

UP AND RUNNING

See Service Notices 

RDM Scale-out

UP AND RUNNING


Yoda Hosting

UP AND RUNNING


e-mail notifications

We are undergoing some difficulties making certain public e-mail providers receive the automatic e-mail messages that Yoda emits. Where possible, users are encouraged to use their institutional e-mail address.

For more known issues, visit our knowledge base 


SURF Research Access Management

UP AND RUNNING

Regular maintenance on every third Thursday of the month between 5:00 and 7:00 am.

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