Voorbeeld

Beschrijving

This error appears when the user has successfully authenticated, but the SURFsecureID gateway can't find a session, and therefore can't redirect you to the originating service.

This happens when a link is opened in a MS-Word or Excel document. These applications open external links internally to check if it's a link to an Office document. Only when a web-page is found, the users browser application is started. This causes session-information to get lost, and authentication fails.

Oplossing

Send documents linking to services protected by SURFSecureID in a pdf file. Or change the behavior of MS-Word by setting the correct forceshellexecute value in the registry of the desktop receiving the document.