Current
- Displayed storage usage may be inaccurate. Please check back for further notice.
Future
TBA
Past
2024
- 2023-12-15 10:00 am / 18:00 pm: Update network components, Impact: Possible short interruptions of portal functionality. I case of a glitch, please retry after 1-2 minutes. Workspaces will not be affected.
- 2023-06-20 7:49 am / 11:14 pm: Apply Security updates to a batch of GPU & CPU Fat nodes. Impact: less availability of mentioned resources and no running workspaces on the hardware under maintenance.
- 2023-06-13 08:37 am / 12:40 pm: Apply security updates to a batch of GPU & CPU Fat nodes. Impact: less availability of mentioned resources and no running workspaces on the hardware under maintenance.
- 2023-05-31 8:00 am / 03:51 pm: Update network components in our SURF HPC Cloud system. The portal is unavailable, workspaces cannot be created or paused/resumed in the Cloud provider 'HPC Cloud'. Running workspaces remain available.
- 2023-04-12 9:00 am / 5:00 pm: Maintenance of the accounting service that manages the wallets. New wallets or changes will be processed after this maintenance window. Existing workspaces and wallets will not be affected.
- 2023-04-04 7:00 am / 9:00 am: Network change 418 with expected network downtime of 2 minutes during this maintenance window. This might affect network traffic to and from VM's on SURF HPC Cloud.
- 2023-03-28 22:00 CET / 01:00 CET: Internal database outage. Users could not perform any operations on either workspaces or catalog items. Any changes made to either workspaces or catalog items between 19:00 CET and 22:00 CET are lost and cannot be recovered.
- 2023-03-21 / 2023-03-22: For a short period of time SURF ResearchCloud reported wrong usage amounts. This resulted in falsely depleted wallets and some users were unable to start/resume workspaces. This has been corrected and resolved.
- 2023-03-20 12:15 / 14:55: Storage issue caused workspace creation to be unavailable
- 2023-03-14 12:40 am / 12:50 am: Internal database upgrade, workspace cannot be created or paused/resumed.
- 2023-03-02 7:00 am / 9:00 am: Network change 418 with expected network downtime of 2 minutes during this maintenance window. This might affect network traffic to and from VM's on SURF HPC Cloud. (rescheduled to: 2023-04-04)
- 2023-02-16 5:00 am / 7:00 am: SRAM service dependency will be updated; Impact: SRC portal is not accessible; no impact for running workspaces
- 2023-02-07 11:25 am / 11:50 am: Due to problems with our authentication service, it is currently not possible to log in to the Research Cloud portal. Running workspaces are unaffected.
- 2023-02-06 2:00 pm / 8:26 pm: Ubuntu workspaces would fail sporadically due to failing to reach the package repository endpoint. (status.canonical.com)
- 2023-01-25 09:00 am / 11:30 am: Update network components in our SURF HPC Cloud system. The portal will be unavailable, workspace cannot be created or paused/resumed in the Cloud provider 'HPC Cloud'.
- 2022-12-20 08:00 / 17:00: Maintenance of all GPU & CPU Fat nodes; Impact: no running workspaces on the hardware under maintenance
- 2022-09-28 9:00 am / 19:00 pm: Updating the infrastructure supporting the SRC Portal.
- 2022-09-15 5:00 am / 7:00 am: SRAM service dependency will be updated; Impact: SRC portal is not accessible; no impact for running workspaces
- 2022-07-24 8:13 pm - 8:15 pm: Intermittent authentication service issues. 20:13-20:1520:13-20:15 20:13-20:15
2022-06-03 / 2022-06-22: New workspaces can not be attached to existing reserved IPs and not be added to existing private networks.
2022-06-02 04:00 pm / 2022-06-02 18:00: No new workspaces can be created.
- 2022-05-25 1:00 pm / 6:30 pm: new workspaces likely to fail due to network capacity. Running workspaces could be logged in to and worked with as usual.
- 2022-05-10 11:30 am / 4:45 pm : portal.live.surfresearchcloud.nl blocked
- Impact: portal.live.surfresearchcloud.nl was blocked to external IPs except for the ranges: 145.100.1.0/24, 145.100.19.0/24, 145.100.43.0/24, 145.90.232.0/23
- 2022-05-09 08:00 am / 8:00 pm
- Plan: update network components in our SURF HPC Cloud system
- Impact: workspaces cannot be created or paused/resumed in the Cloud provider 'HPC Cloud'
- 2022-01-28 12:14 am: Communication to all service users about the PwnKit vulnerability and how to patch vulnerable workspaces
- 2021-10-13 12:30 pm / 2021-10-15 10:56 am: Maintenance was extended due to unforeseen stability issues while deploying service components to new hardware
- Impact
- creation of new workspaces in the Cloud provider 'HPC Cloud' is not available
- Impact
- 2021-10-13 7:00 am / 12:30 pm: Hardware replacement
- Impact
- creation of new workspaces in the Cloud provider 'HPC Cloud' is not available
- No impact
- running workspaces will operate as usual
- SRC Portal is available
- Impact
- 2021-09-29: SRC access might be less available
- From 5:00 to 07:00: SRAM service dependency will be updated; Impact: SRC portal is not accessible; no impact for running workspaces
- 2021-06-08: SRC access might be less available
- From 5:00 to 07:00: SRAM service dependency will be updated; Impact: access to SRC is less available; no impact for running workspaces
- 2021-05-26: Portal and connection to VMs unstable
- From ca. 10:00 to 12:00: Limited portal and VM usage due to an internal failure in Research Cloud.
- 2021-04-28: Creation of new workspaces fails
- From ca. 9:45 to 10:45: Due to a Research Cloud internal failure, users could not start new workspaces.
- 2021-03-15: Gitlab.com down
- Between 13:00h and 15:00h, gitlab.com was unavailable, which rendered SRC unable to create workspaces.