Current

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Future

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Past

  • 2023-02-07 11:25 am / 11:50am: Due to problems with our authentication service, it is currently not possible to log in to the Research Cloud portal. Running workspaces are unaffected.
  • 2023-01-25 09:00 am / 11:30 am: Update network components in our SURF HPC Cloud system. The portal will be unavailable, workspace cannot be created or paused/resumed in the Cloud provider 'HPC Cloud'.
  • 2022-12-20 08:00 / 17:00: Maintenance of all GPU & CPU Fat nodes; Impact: no running workspaces on the hardware under maintenance 
  • 2022-09-28 9:00 am / 19:00 pm: Updating the infrastructure supporting the SRC Portal.
  • 2022-09-15 5:00 am / 7:00 am: SRAM service dependency will be updated; Impact: SRC portal is not accessible; no impact for running workspaces
  • 2022-07-24 8:13 pm - 8:15 pm: Intermittent authentication service issues.  20:13-20:1520:13-20:15 20:13-20:15
  • 2022-06-03 / 2022-06-22: New workspaces can not be attached to existing reserved IPs and not be added to existing private networks.

  • 2022-06-02 04:00 pm / 2022-06-02 18:00: No new workspaces can be created.

  • 2022-05-25 1:00 pm / 6:30 pm:  new workspaces likely to fail due to network capacity. Running workspaces could be logged in to and worked with as usual.
  • 2022-05-10  11:30 am / 4:45 pm : portal.live.surfresearchcloud.nl blocked  
  • 2022-05-09 08:00 am / 8:00 pm
    • Plan: update network components in our SURF HPC Cloud system
    • Impact: workspaces cannot be created or paused/resumed in the Cloud provider 'HPC Cloud'
  • 2022-01-28 12:14 am: Communication to all service users about the PwnKit vulnerability and how to patch vulnerable workspaces
  • 2021-10-13 12:30 pm / 2021-10-15 10:56 am: Maintenance was extended due to unforeseen stability issues while deploying service components to new hardware
    • Impact
      • creation of new workspaces in the Cloud provider 'HPC Cloud' is not available
  • 2021-10-13 7:00 am / 12:30 pm: Hardware replacement
    • Impact
      • creation of new workspaces in the Cloud provider 'HPC Cloud' is not available
    • No impact
      • running workspaces will operate as usual
      • SRC Portal is available
  • 2021-09-29: SRC access might be less available
    • From 5:00 to 07:00: SRAM service dependency will be updated; Impact: SRC portal is not accessible; no impact for running workspaces
  • 2021-06-08: SRC access might be less available
    • From 5:00 to 07:00: SRAM service dependency will be updated; Impact: access to SRC is less available; no impact for running workspaces
  • 2021-05-26: Portal and connection to VMs unstable
    • From ca. 10:00 to 12:00: Limited portal and VM usage due to an internal failure in Research Cloud.
  • 2021-04-28: Creation of new workspaces fails
    • From ca. 9:45 to 10:45: Due to a Research Cloud internal failure, users could not start new workspaces.
  • 2021-03-15: Gitlab.com down
    • Between 13:00h and 15:00h, gitlab.com was unavailable, which rendered SRC unable to create workspaces.