This is the ResearchCloud section of the SURF knowledge base. A lot of information and answers about the use of ResearchCloud can be found, here.

If the pages cannot answer your question or you are stuck for some reason, you can ask our servicedesk for help:

Open a support-ticket

When you send a support-ticket, a ResearchCloud advisor will get back to you and help.
Any of the following actions will send a support ticket to our service-desk:

  • Click on one of the support-links in the ResearchCloud-portal
  • Open a ticket at the servicedesk (you can speed things up by selecting "SURF ResearchCloud", in the service-field)
  • Send e-mail to
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