Deletion of inactive users, orphaned users, and collaborations

Inactive Users

According to the SRAM privacy policy:

If we don't see activity on our platform for a user profile within the last 12 months, we will send out an email to the user whether the user wants us to delete the central user profile. If the user does not reply within 3 months nor does the user sign in to our application within those 3 months, SURF will delete the user profile.

Activity in this context includes the user logging into the SRAM platform itself, or the user logging into to any web-based SRAM application.

Users can therefore easily prevent or revert suspension by simply logging into SRAM or a web-based SRAM application.

Orphaned Users

To prevent needless storage of personal data, a user profile that has not been used at all within 14 days of profile creation is considered orphaned and deleted.

Inactive collaborations

According to the SRAM privacy policy:

If we don't see any activity in relation to a collaboration for 12 months, SURF will send out an email to the collaboration-admin and/or the Organisation contact person whether they want us to delete the collaboration. If we don't get a reply within 3 months nor do we see any activity regarding the collaboration within those 3 months, SURF will delete the collaboration.

Activity in this context includes changes to collaboration members or settings, or any collaboration member logging into a connected web-based SRAM application.

Collaboration members can prevent collaboration suspension by logging into a web-based SRAM application which is connected to the given collaboration. Collaboration administrators can prevent collaboration suspension by logging into SRAM and clicking a button.