StepAction

Step 1:

Go to the Service Desk portal

The link to the portal is: https://servicedesk.surf.nl/

Step 2:

Choose between 2 options to log in.

You can choose either to log in with SURFconext or with a service desk account.

If your organization uses SURFconext you can click on the left option and the following pages guide you through familiar steps to log in. After login you end up at the SURF service desk (see step 4).

If you do not have a SURFconext account you can log in with a username(e-mail address) and password combination. The steps below will show the specific details. 


Step 3: 

Click on "log In" with username and password

Fill in your username (email address) and password combination and click "log in


If don't know or you forgot your password, click on "Forgot password?" and you will be redirected to the reset password page. More information about reset your password can be found here: How do I reset my password

Step 4:

Choose one the forms to raise your request.

For more information on how to raise a request see How to raise a request in the portal


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